REFUND POLICY

A legal disclaimer

The information provided on this page outlines ALJ Connect Corporation's refund and cancellation policy. This information is general and intended to clarify the process for refund requests. It is not legal advice, and you may need to consult a legal professional to ensure compliance with applicable laws.

Refund Policy

At ALJ Connect Corporation, we are committed to delivering high-quality services that meet your business needs. However, if you are unsatisfied with our services, refunds will be considered under the following conditions:

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1. Eligibility for Refunds:
   Refunds are only applicable to specific service plans or packages and must be requested within 30 days of payment.

2. Non-Refundable Services:
   Custom-tailored services, one-time consulting fees, and ongoing monthly support are non-refundable once work has commenced.

3. Refund Request Process:

   • Clients must submit a formal refund request via email to refunds@aljconnect.com.

   • The request must include the invoice number, service details, and a brief explanation for the refund request.

4. Approval and Processing:
   Refund requests will be reviewed within 5 business days. Approved refunds will be issued within 7-10 business days via the original payment method.

5. Exceptions:
   Refunds may not be granted if services were fully delivered and utilized, or if the issue was caused by factors outside of ALJ Connect Corporation’s control.

6. Compliance with Local Laws:
   ALJ Connect Corporation complies with all applicable consumer protection laws regarding refunds.

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For more details or specific concerns, please contact us directly at:

Email: support@aljconnect.com