TERMS & CONDITIONS

The information on this page provides general guidelines for the Terms & Conditions of ALJ Connect Corporation. These terms are designed to clarify the relationship between ALJ Connect, its clients, and website users. However, due to variations in laws across jurisdictions, we recommend seeking professional legal advice to ensure full compliance.

The Terms & Conditions ("T&C") serve as a legally binding agreement between ALJ Connect Corporation and its clients. These terms govern the use of our services, define user responsibilities, and protect both parties. Our T&C are crafted to ensure transparency, fairness, and professionalism in all interactions.

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Key aspects include:

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• Defining service usage and limitations.

• Clarifying client responsibilities when engaging with our call center services.

• Outlining ALJ Connect’s commitments, such as delivering quality service and maintaining confidentiality.

Effective Date: [January 1, 2024]

Welcome to ALJ Connect Corporation. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree, you should not proceed with using our services.

1. Definitions

• "ALJ Connect Corporation": Refers to our company, headquartered in Modesto, California.

• "Client": The business entity or individual using our services.

• "Services": The call center and communication solutions provided by ALJ Connect Corporation.

• "Website": Refers to our online platform, www.aljconnect.com.

2. Acceptance of Terms
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

3. Use of Services

• Eligibility: Our services are available only to legal entities or individuals aged 18 and above.

• Permitted Use: You may use our services only for lawful purposes and in compliance with these terms.

• Prohibited Use:

  • Engaging in any fraudulent or illegal activity.

  • Sharing sensitive client or customer data without consent.

  • Using our platform to transmit harmful content (e.g., malware).

4. Service Agreement

• Scope: ALJ Connect will provide professional call center services, including but not limited to customer support, technical assistance, appointment scheduling, and related communication solutions.

• Modifications: We reserve the right to modify or discontinue services temporarily or permanently. Any significant changes will be communicated to clients in advance.

• Client Responsibilities:

  • Provide accurate and complete business information.

  • Ensure timely payment for services rendered.

  • Cooperate with our team to ensure smooth service delivery.

5. Payment Terms

• Invoices: Invoices will be issued monthly unless otherwise agreed.

• Payment Methods: Payments can be made via credit card, bank transfer, or other approved methods.

• Late Payments: Late payments are subject to a 3% late fee.

6. Confidentiality
ALJ Connect Corporation is committed to maintaining the confidentiality of all client and customer data. We implement strict data protection protocols in compliance with applicable laws (e.g., GDPR, CCPA).

7. Intellectual Property Rights
All content, logos, trademarks, and materials provided by ALJ Connect Corporation remain our intellectual property unless explicitly transferred in writing. You may not reproduce, distribute, or use our intellectual property without prior consent.

8. Termination of Services
We reserve the right to suspend or terminate services if:

• The client violates these Terms & Conditions.

• Payment is not received within the agreed timeframe.

• Any other breach of agreement occurs.

Clients may also terminate the agreement by providing [30 days’ notice or other agreed notice period].

9. Limitation of Liability
To the fullest extent permitted by law, ALJ Connect Corporation will not be liable for:

• Indirect, consequential, or incidental damages.

• Loss of data, revenue, or profits resulting from the use of our services.
  Our liability will not exceed the total amount paid by the client in the past 12 months.

10. Force Majeure
ALJ Connect Corporation will not be held liable for delays or failures in performance caused by events beyond our control, such as natural disasters, strikes, or government actions.

11. Governing Law
These Terms & Conditions are governed by the laws of the State of California, USA. Disputes will be resolved exclusively in courts located in Modesto, California.

12. Amendments
We reserve the right to modify these Terms & Conditions. Clients will be notified of significant changes, and continued use of services constitutes acceptance of the revised terms.

13. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us:

Email: support@aljconnect.com
Address: ALJ Connect Corporation, 1524 McHenry Avenue Modesto, CA 95350